Serenity Counseling Services Hawaii

Real Solutions, Real Change, Real Connections
Real Solutions, Real Change, Real Connections
Real Solutions, Real Change, Real Connections

Real Solutions, Real Change, Real Connections


We Provides Online Or In Person Counseling , Psychiatric and Cognitive Behavioral Therapy in Honolulu, Aiea, Hawaii, Oahu & Surrounding Areas

  • You receive a text with a download link and a Pin number.
  • Log into our secure HIPPA compliant platform and…
  • Select camera icon to start your session! That’s it!
We Provide Treatment For:
About Us

Enhanced Security and Privacy

With our online services, we can connect to your phone or in-home computer, providing you with our services where ever and whenever you can get to a private space. We use HIPAA certified encryption for every piece of information that you type or say on our EMR platforms to ensure your security and confidentiality.


We are open from 8am to 8pm, 7 days a week, and you do not worry about remembering your appointments. Our automated appointment reminder will call or text you to help you keep track of your appointments. Plus, being able to see your provider via online Telehealth allows you to get the care you need with as little interruption in your day as possible.

Quality Team Work and Care

We believe that by working with other professionals, our services are stronger, and provide our clients with a wider array of knowledge and skill than a single professional or profession can provide. If you want a second opinion on your case, one of our other providers can help you. We also do not use a machine to match you with a therapist. We use a real human who knows our therapists and what they specialize in, to match you to the professional that can best help you. Serenity requires each therapist to complete a case study exam by a licensed clinician, background check, and to have an in-person or video interview. In addition, all therapists have over 3,000 hours of clinical experience and the highest level of licensure so that you get the highest standard and quality of care.

Payments Accepted

We offer several easy ways to make payments via popular credit cards like Visa, MasterCard, and American Express. Payments can be made via your secure patient portal. 

Serenity is booking agent for your provider. We can not wave fees. Your appointment time is specially made for you on a providers calendar’s, a one hundred dollar fee may be applied to your account for cancellation inside of twenty four hours.  Fees maybe being waved as approved by your provider. Payments may be made via the patient portal or by calling our office. 

Our Psychiatrists & Therapists Can Help You With Your Individual Or Family Needs Anywhere!

We provide quality online or in-person individual, couples, marriage, and family mental health therapy, with a solution-focused, cognitive-behavioral approach. To ensure you are matched with a provider that specializes in your needs we offer a free placement consultations with a real person who will match you to the right provider. If you call us or email us with our contact us form and tell us a little about how we can help. One of our team members will respond to you within 24 business hours or less.

Our Mission:

To make professional medical and mental health services accessible, affordable, and convenient – so anyone who struggles with life’s challenges can get help, anywhere, and anytime.

All faith’s backgrounds are welcomed.

Serenity Counseling is located in Aiea and seeks to help others from homemakers, to doctor’s, to busy executives, or military familie, here are just a few of the testimonies we have received.

We tried Serenity Counseling Services as a last attempt before divorce. Our therapist helped us learn what wasn’t helping our marriage, how to communicate better, re-establish the trust that was broken and even how to be better parents. It was very skill based, and it did not take long to see positive changes in our marriage.

~Chris O.

Military life is harder than most people realize. As a spouse, with kids and a part-time job, my marriage felt distant, and I was stressed. At Serenity, I learned more than I thought I would, about myself and how to be a better me, a better spouse and parent. I think talking to someone who really cared and understood how challenging military life can be helped.

~Kevin M.

My child had difficulties paying attention and often acted out at school, but I did not want to put him on medication. After going to Serenity and enrolling in the Scream Free program, I learned that we both were stuck in negative patterns of behavior. Now he is on the Dean’s list! For my part, I know a more about how to help him, and my stress is so much less.

~Laura W.

Therapy never helped me with my anxiety or depression. My psychiatrist insisted I try Serenity. Everything my therapist told me was fact-based. He even showed me the research articles he often referenced. It’s hard to argue with facts and when you know that you can be better, you want to do better. So, therapy did help me, and for the first time in 15 years, I am having my Psychiatrist reduce my medications.

~Sarah L.

Need Help?

Frequently Asked Questions

No one is immune to life’s challenges. In general, therapy can benefit you if you feel that something is “off” or if you are not sleeping well, lack focus at work, have little appetite, stress eat, or have strained or distant relationships with friends and loved ones. Also, if you feel “blue” or “emotionally numb” or struggle with reoccuring feelings of depression, anxiety, anger etc., and things just aren’t getting better, or you recognize that you tend to think a lot of negative thoughts, these are all pretty strong indicators that seeking out a trained professional can help.

Life is a lot easier when we have others help us. It’s easy to put off seeking out help for something that’s negatively impacting our lives. The decision to get help can actually be extremely difficult for many people because asking for help is often seen as a weakness in some way. Nothing could be further from the truth! Asking for help is takes strength and tremendous courage. We can get more done and end up with better outcomes when we ask for help from others. Somehow, as adults, we tend to forget that everything we do in life, we learned. From eating with a spoon to tying our shoelaces, to how well we perform at our jobs, someone helped us learn how to do these things. One person does not build a world wonder like the Golden Gate Bridge, many people helping one another do. Yet somehow, we tend to think we are supposed to know how to manage all of life’s challenges on our own. Adding to this, people tend to dismiss feelings of anxiety, emotional pain, relationship stress, or depression as temporary or “just how life is.” Deciding to take responsibility for your mental well being and is an empowering first step on the road to becoming a happier and healthier you.

Professional counseling gives you an opportunity to share, but also to gain a new understanding and perspective on your life challenges. Through therapy, you can get to the root of the issues, learn techniques for changing your life, and regain control by practicing healthy patterns for long-lasting improvement. Professional therapy can also help you define your goals for your future and how to go about reaching those goals. Professional therpay also means that we will work with you online or in person at your pace and recommend scientific and research based interventions not those coming from personal opinions.

Every client is unique, and so therapy sessions will vary in format and approach. Sometimes clients have specific things they’d like to talk about. Other times, they talk about an emotion that’s bothering them. In addition to in-session discussion and activities, we might encourage you to do an out of session activity or assignment that we can discuss later (like reading a book, or keeping a journal, or watching a video). The overarching process is to identify the areas where change or help is needed, set realistic small goals, and to equip you with resources and strategies to be successful.

Certain topics or stories can be difficult to share, and that’s normal. You don’t have to share anything you don’t want to, or that makes you uncomfortable. It’s important to build a trusting relationship between therapist and client, but our sessions always progress at a pace that you feel ready for.

Individual in person or online sessions are generally about 30-50 minutes in length. The session length varies based on the individual person and their goals. Incredible progress can be made in just a few minutes. It’s not uncommon for therapy to span several sessions over a period of weeks or months.

Yes. Your privacy is important to us, and you can trust that our sessions online or in person, as well as any of your personal information, is always held in the strictest confidence. Additionally, anything you transmit over our platform is highly secure, and all stored data is HIPAA-compliant. Confidential information disclosed in private therapy sessions is legally protected. This will be explained to you in detail prior to enrolling with us. However, there are some exceptions to confidentiality that you may want to know about now. Instances of suspected child or elder abuse, or when a client presents a serious danger of violence toward himself or herself or others are mandated by law to be reported to the proper authorities. If you’d like to learn more about our ethical standards and privileged communication exceptions, our office can provide additional information.

At Serenity, we do everything possible to make asking for help easy and affordable. This may mean billing insurance to cover the cost of therapy if desired. If you have two therapists present at the same time, for couples therapy, typically, insurance will only cover one, and you can pay in advance or in person for the others services. We will of course let you know the cost in advance. If you choose to see only one provider from Serenity and opt to go to another provider’s location for treatment on other issues your insurance may cover it as well.

You can email us online or call, the number located at the top of any page to schedule an appointment. We look forward to hearing from you.

We are now accepting the following insurance and employee assistance plans:
HMSA HMO™ HMSA Federal™ HMSA PPO™ TriWest™ Beacon Health™
Military OneSource™
United Healthcare™
Tricare Prime™
Tricare Standard™
Blue Cross Blue Shield™
Medicaid Quest™
If you want to try our services, but do not see your insurance company listed, please contact us. Many companies simply need a prior authorization request form sent from our office in order for them to cover a mental health counselor.
Get In Touch

Thank you for your interest in Serenity Counseling, located in Aiea and Honolulu HI. If you or someone you love is going through a difficult time, please contact us. For a free phone consultation at a specific time, please call us to set an appointment. During the consult, a therapist can discuss your situation, any questions you may have about therapy, and what cognitive-behavioral approach may be best for you.

99-149 Moanalua Rd #201
Aiea, HI 96701

Contact Us

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    Office hours availability from 9:00 a.m. to noon Monday through Friday.

    Email contact for non-urgent communication 24/7 at we respond via email or phone call within 24 business hours.

    For additional help related to Life Coaching Services please select the  the button option to the right to be directed to our sister company site.